There is no doubt, both SiteGround and DreamHost are the two best web hosting companies today. Also, both hosting providers are official recommendations of WordPress.org. 

However, it can be extremely confusing to choose from the two best hosting providers if you are a new user.

If you have the same confusion, here is our review on SiteGround Vs. DreamHost. We have compared these two hosting providers based on their performance, customer support, hosting plan price, and much more. 

We have carefully categorized the comparison in different rounds. By the end of this writeup, you will have a clear-cut idea of which is better. Let us begin with a short introduction to both these hosting providers. 

SiteGround Vs. DreamHost – Overview

About SiteGround 

Homepage of SiteGround Hosting

SiteGround, located in Sofia, Bulgaria, started its web-hosting service in 2004. It has data centers on three continents and offices in six different locations. Also, it has more than 400 employees and hosts two million-plus domains.

About DreamHost

DreamHost Web Hosting

DreamHost is an LA-based web hosting provider and domain name registrar. The company started on April 10, 1996. Today, DreamHost has around 200 employees and hosts 1.5 million websites.

DreamHost won PCMag’s Business Choice Awards for Web Hosting Service from 2014 to 2016. The company is also carbon-neutral certified and a member of the US Green Chamber of Commerce.

SiteGround Vs. DreamHost – Comparison

We will measure the differences between SiteGround and DreamHost in five different rounds based on their performance, usability, distinguishing features, customer support, and hosting price.

Round One: SiteGround Vs. DreamHost – Performance

Here, we will compare SiteGround and DreamHost’s performance, based on their speed and uptime. 

SiteGround – Speed and Uptime

SiteGround offers the latest hardware and software solutions, like SSD disks, SG Optimizer and HTTP/2. SiteGround takes an average of 673 ms to load. 

The Service Level Agreement (SLA) of SiteGround guarantees an uptime of 99.99% annually. Any dip in this benchmark makes you eligible for compensations by the company as follows: 

From a drop between 99.99% to 99.00% uptime network, it offers one month of free hosting services.

For every 1% drop below 99.00% uptime network – an additional month of free hosting services.

But, there are specific terms for this uptime compensation policy. SiteGround is not liable to compensate the users for uptime drops under the following conditions: 

  • Scheduled maintenance
  • Emergency maintenance
  • Any hardware and software failure that the company resolves in under an hour
  • Downtime caused by IP address or DNS changes, about which the company had notified, but you failed to set the configurations accordingly
  • Hacker attacks, DDOS (Distributed Denial of service) attacks, or other similar events
  • Downtime as a result of your configuration or by the use of any third-party applications 
  • Downtime due to consumption of the highest resource allocated for your chosen plan
  • Downtime due to the violation of the TOS 
  • Downtime during upgrade/downgrade of your Cloud or Dedicated Server resources
  • Downtime while carrying out your technical support request(s)
  • Any event and condition beyond the company’s control

DreamHost – Speed and Uptime

DreamHost provides an average page loading speed of 648 ms. Likewise, the company’s Terms of Service guarantees a 100% uptime network. Any drop below it makes you eligible for a credit equal to your current hosting plan. For each hour of interruption, you get a day of hosting service. 

However, you may need to pay up to 10% of your next hosting renewal fee. 

Winner

Although both SiteGround and DreamHost deliver above-average performance, we found DreamHost more consistent even during the rise of visitors at a time.

Then we followed up the test with Bitcatcha to see each hosting provider’s performance at different locations. We found DreamHost was more efficient as compared to SiteGround. 

Thus, DreamHost wins our first round. 

Round Two: SiteGround Vs. DreamHost – Usability

SiteGround offers cPanel with a simple layout in all of its hosting plans. You can easily manage your hosting accounting using this control panel. 

DreamHost, on the other hand, offers a custom control panel dashboard. You can access the features and manage your hosting from its control panel dashboard. However, it lacks the traditional cPanel.

Lacking cPanel may not seem much of an issue for beginners. But if you are accustomed to cPanel, this drawback can be troublesome. You need to tackle a learning curve with DreamHost. 

Moreover, no cPanel means there isn’t an easy process to migrate your site straight from the dashboard. You need to transfer your site and files through MySQL and FTP, which is quite a lengthy process. 

Winner

SiteGround wins the usability round owing to its user-friendly cPanel. 

Round Three: SiteGround Vs. DreamHost – Notable Features

Both of the hosting companies offer multiple features based on the hosting plan you choose. This section will look at the features that give each company an upper hand over the other. 

SiteGround – Features

Here are a few features where SiteGround excels: 

1. Customer Service 

SiteGround provides better customer support as compared to DreamHost. They offer 24/7 live chat and phone support to their customers. You can reach out to the support team via any method that you find convenient. 

SiteGround also offers high-quality tutorials and guides for customers. You can quickly find a solution to your problem.

2. Multiple Server Locations

SiteGround has data centers in Asia, Australia, America, and Europe. Such decentralization lets you choose between the data centers you prefer during the signup. 

3. Multiple Startup Features

If you choose the minimal startup plan, you get multiple features such as: 

  • Unmetered traffic
  • WP auto-updates and backups on demand
  • Free WP installation
  • Free CDN
  • Unlimited database and
  • WP-CLI and SSH

DreamHost Features

Now let’s look at some of the signature features of DreamHost: 

1. 97 Day Money-Back Guarantee

SiteGround offers a 30-day money-back policy. However, DreamHost pushes this policy for up to 97 days. 

Your hosting company cannot be more liberal than this. Also, they don’t have any hidden terms for your claim.

There are only two exceptions to the refund policy: 

  • Only credit cards are eligible for a refund. The company will not refund any other payment methods, such as cash or cheques. 
  • The company will not refund any additional purchases from the third party. For example, domain name, AdWords credit, and SSL certificates.

2. More Hosting Package

DreamHost has multiple hosting packages to suit various levels of users. The packages include a shared hosting plan, VPS hosting plan, Managed WordPress hosting plan, Cloud hosting, and Dedicated hosting plan. 

SiteGround also offers all the above hosting plans except VPS. 

3. No Extra Renewal Price

SiteGround’s lowest sharing plan sign up costs around $6.99 per month. During the renewal of this plan, the price hikes up to $14.99 per month

However, with DreamHost, there isn’t any extra cost during the renewal of any plan. You need to pay the same price as during the signing up process. Further, DreamHost offers a lower price if you sign up for three years straight, rather than a month or a year.

Winner

SiteGround offers more features needed to set up a decent website. It lists advanced features as compared to DreamHost. Moreover, prompt customer service and multiple server locations make SiteGround a better choice. 

Round Four: SiteGround Vs. DreamHost – Customer Support

Customer Support

As mentioned above, SiteGround offers round the clock service to its customers. You can reach out to the support team via phone, live chat, or email at any time of the day. Moreover, they provide extensive documents along with high-quality tutorials and guides.

Similar to SiteGround, DreamHost also claims 24/7 support to its clients, including live chat. Despite their claim, their actual active hours are from 5:30 AM till 9:30 PM. It goes only for Pacific time. If you live in any other region, catching up with the support team can be troublesome. Moreover, if you need support at any other time except for their active hours, they leave you with a ticket system. 

Although DreamHost aims to respond to all the requests within the next 24 hours, some users find it frustrating to wait. Also, such a system is not an option during emergencies. 

Winner

SiteGround wins this round without any second opinion. 

Round Five: SiteGround Vs. DreamHost – Hosting Price

Here, we will look at the hosting plans of each hosting provider.

Shared Hosting Plan of SiteGround

Startup ($6.99 per month)GrowBig ($9.99 per month)GoGeek ($14.99 per month)
One WebsiteUnlimited WebsitesUnlimited Websites
10 GB storage20 GB storage40 GB storage
~ 10,000 monthly visits~ 25,000 monthly visits~ 100,000 monthly visits
Unmetered TrafficUnmetered TrafficUnmetered Traffic
Free WordPress InstallationFree WordPress InstallationFree WordPress Installation
Free WordPress MigratorFree WordPress MigratorFree WordPress Migrator
WordPress Auto-updatesWordPress Auto-updatesWordPress Auto-updates
Free SSL certificateFree SSL certificateFree SSL certificate
Daily backupDaily backupDaily backup
Free CDNFree CDNFree CDN
Free Email AccountFree Email AccountFree Email Account
WP-CLI and SSHWP-CLI and SSHWP-CLI and SSH
Unlimited databasesUnlimited databasesUnlimited databases
100% renewable energy match100% renewable energy match100% renewable energy match
30-days Money-back30-days Money-back30-days Money-back
On-demand Backup copiesOn-demand Backup copies
Speed-boosting caching Speed-boosting caching 
StagingStaging + Git
Adding CollaboratorsAdding Collaborators
White-label clients 
Highest Tier of Resources
Ultra-fast PHP
Priority Support 

Shared Hosting Plan of DreamHost

Shared Starter ($2.59 per month)Shared Unlimited ($4.95 per month)
One WebsiteUnlimited Websites 
Includes Free Domain NameIncludes Free Domain 
Unlimited TrafficUnlimited Traffic 
WordPress Pre-Installed WordPress Pre-Installed 
Free Automated WP MigrationsFree Automated WP Migrations 
WP Website Builder WP Website Builder 
Fast SSD StorageFast SSD Storage 
Free SSL Certificate Free SSL Certificate 
Add email for $1.67 per monthUnlimited Email at Your Domain 
Monthly, One year, and Three Year PlanMonthly, One year, and Three Year Plan

Other Hosting Plans – Side By Side Comparison

Managed WordPress Hosting PlanVPS Hosting Plan Dedicated Server Hosting Plan Cloud Hosting Plan
SiteGround $6.99 to $14.99 per monthStarts at $269 per month $80 to $240 per month
DreamHost$2.59 to $71.95 per month$10 to $80 per month$149 to $279 per monthStarts at $4.50 per month

Winner

If you want a budget-friendly hosting provider, DreamHost is the best fit. It offers a wide range of pricing plans as compared to SiteGround. Also, there is no added renewal cost with DreamHost. 

SiteGround Vs. DreamHost – Our Verdict

Clearly, our comparison shows that SiteGround wins three out of five rounds. The primary benefit of SiteGround over DreamHost is the 24-hour support system and easy-to-use cPanel.

Having it said, choosing between these two hosting providers comes down to your personal choice. It’s like a music genre. You may like a particular genre, while others may want a different one. 

We recommend checking out our articles on SiteGround Review and DreamHost Review for a deeper understanding of these two products. 

Which hosting company do you see yourself jamming to for your next website? Let us know in the comment section below.

FAQs (Frequently Asked Questions)

Q. What hosting plans and types does DreamHost offer?

DreamHost offers five different hosting plans : 

• Shared Hosting Plan ($2.59 to $4.95 per month)
• VPS Hosting Plan ($10 to $80 per month)
• Managed WordPress Hosting Plan ($2.59 to $71.95 per month)
• Dedicated Hosting Plan ($149 to $279 per month)
• Cloud Hosting Plan (Starts at $4.50 per month)

Q. Where are DreamHost servers located?

DreamHost has a centralized server and data center located in LA, California, US.

Q. Does SiteGround offer Windows hosting?

Unfortunately, SiteGround only offers Linux hosting packages (StartUp, GrowBig, GoGeek). If you want Windows hosting, we recommend going with other hosting providers such as HostGator.

Q. When to use SiteGround hosting?

If you want a reliable hosting service with 24-hour customer care service, SiteGround is the perfect option.

Q. When to use DreamHost’s hosting?

If you want a hosting provider with better features at a low price, DreamHost can be your option. It has multiple hosting plans to suit your budget. Moreover, each plan comes with a site builder to get you started on the go.

However, its customer support, including live chat response, is slow- a major disappointment.

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